Clear answers

Know what you are joining.

No mystery pricing, manufactured urgency, or impossible guarantees.

What exactly is The Northbound Code?+

It is a practical system for replacing drift with direction, standards, action, evidence, and honest review. The book contains 99 principles; the web app turns those principles into repeatable fieldwork.

What do I get for free?+

A free account includes onboarding, the complete 7-Day Reset, private commitments and evidence, weekly reviews, personal progression, and the first three principles.

What does the $14.99 purchase unlock?+

The one-time Payhip purchase unlocks all 99 principle practice pages and the complete PDF edition in your account. It is not a recurring subscription.

How is my purchase linked?+

Use the same verified email for Payhip and your account for automatic linking. If the addresses differ, we send a secure one-time claim link to the purchase email.

Is this therapy, medical care, or financial advice?+

No. Northbound is educational self-development material. It does not diagnose or treat conditions and does not replace qualified professional help.

Does the app publicly rank me?+

No. The MVP score and evidence history are private. They exist to help you navigate your own practice, not compare your worth with another person.

What happens if I miss a day?+

Return without punishment. Northbound does not subtract points or shame interrupted streaks. Review the friction, choose the next useful move, and continue.

Can I export or delete my data?+

Yes. Signed-in members can export application data as JSON or permanently delete their Northbound practice data from Settings.

What is the refund policy?+

Because consumer rights vary and Payhip processes the checkout, review the refund page and the terms shown at purchase. Contact support promptly if a file is defective, duplicated, or inaccessible.

Still need a straight answer?

Write to support@thenorthboundcode.com, or start with the free practice.